Looking for Beauty Products? Explore with our sister brand, RM365!

Our Company




















Welcome to AW365!


At the core of AW365, a proud member of Reliable Medicare Ltd and the RM365 Group, is an unwavering commitment to customer satisfaction. With over 10 years of industry experience, we firmly believe in the importance of nurturing customer relationships, making it the cornerstone of our business ethos.


Based in the UK, we specialise in offering a curated selection of high-quality products from limited editions to timeless classics. Our inventory includes an exquisite range of fashion, accessories, and lifestyle goods, ensuring that every piece meets our rigorous standards.

Customer Service


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At AW365, delivering an exceptional customer experience sits at the heart of our ethos, distinguishing us from the competition with our customer-first approach. Our pride in forging strong relationships is reflected in our expanding base of loyal customers—a testament to our commitment.


Whether you're engaging with us for the first time or you're a familiar face, rest assured that our dedicated customer service team is always ready to assist you. Our mission to provide outstanding service is evident in our rapid response times, comprehensive omni-channel support, innovative and tailored solutions, and thorough customer feedback analysis.


Feel free to reach out through any of our communication platforms, and experience firsthand our commitment to exceptional customer service.



Our finance specialists play a crucial role in our operational framework and organisational structure, ensuring the smooth functioning of our business model. They dedicate their expertise to serving and representing our customers, fostering a secure, transparent, and stringent financial environment. Their efforts are geared towards improving our customers' experiences, guaranteeing that we offer the most competitive prices on a global scale.


Our goal is to maintain an efficient and robust system that supports ongoing growth, excellence in performance, and transformative business practices.

Digital Development and Marketing


As an eCommerce enterprise, our digital specialists are the lifeblood of our business. We are committed to delivering an innovative array of web-related services aimed at enriching the customer journey and enhancing digital engagement. Alongside these offerings, we actively engage with our community through social media platforms, fostering meaningful connections and ensuring our brand remains at the forefront of digital trends and customer preferences.


We place a high emphasis on consumer privacy, safeguarding our customers from any potential data-related risks through the provision of top-tier support and robust security protocols.


We offer a worry-free assurance to all our clients by staying abreast of the latest technological advancements and dedicating ourselves to continuous improvement of website functionality and performance. Should you encounter any technical difficulties, our team is readily available to provide assistance, ensuring a seamless online experience across all channels, including our vibrant social media presence.

Purchasing and Partnership


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Our comprehensive range of products is meticulously selected by our procurement team, ensuring that every item adheres to the highest standards of quality. We source exclusively from esteemed, certified suppliers and manufacturers who lead the industry, ensuring that our offerings are unparalleled.


At Reliable Medicare, we are dedicated to fostering enduring relationships based on the principles of reliability and trust. This commitment enables us to assure our customers of the authenticity and safety of our products, whilst maintaining competitive pricing.


With a focus on efficiency and a keen eye for emerging trends, Reliable Medicare adopts a flexible and proactive strategy to stay aligned with consumer needs. We prioritise uniqueness, superior quality, and precise market forecasting, ensuring our product lineup remains relevant and desirable.

Warehouse and Fulfilment


Before dispatch, your order is meticulously prepared on the same day* by our committed on-site team. We diligently ensure our inventory is comprehensively stocked, facilitating the swift processing of orders for prompt delivery. We have established partnerships with premier courier services to provide an expedited delivery solution for our customers, both domestically and internationally.


Recognising the demands of our customers' busy schedules and full calendars, we adopt a proactive stance in managing all orders. Our dual-verification system is meticulously designed to guarantee the accurate and timely receipt of orders, affirming our dedication to exceptional service standards.

London Office

3rd Floor News Building, 3 London Bridge Street, London, SE1 9SG


[email protected]


+44 (0) 121 5825 888



France Head Office

11 Rue de Havre, Paris, 75008 France


[email protected]


+33 (0)9 74 97 08 00



Birmingham Head Office

Suite A1, 10th Floor, The Southside Building, 31 Hurst Street, Birmingham, B5 4BD


[email protected]


+44 (0) 121 5825 888